Shipping policy

Please allow for 7 days to fulfill your order and an additional 3-5 shipping days on priority shipping. For any digital products, they should be delivered to your attached email. If you don't receive any documents within the next hour, check your junk mail. lf you still haven't received anything then contact us at nextlvlstyle.company@gmail.com. Please note, if you purchase during a pre-order, shipping times will differ and will likely take 4-8 weeks to be shipped. This is a general baseline, not an official shipping deadline.

Lost in the mail

Please note that we are not responsible for any packages that get lost at shipping or stolen packages. However, if something goes wrong during the shipping process, please contact us at nextlvlstyle.company@gmail.com and we will do our best to help.

Privacy Policy

At NLS, we prioritize your privacy and are dedicated to safeguarding your information. When you visit our site, create an account, or make a purchase, we collect personal information such as your name, email address, phone number, shipping address, and payment details. We also gather non-personal data like IP addresses and browsing behavior through cookies and similar technologies to enhance your experience and analyze site traffic. This information is used to process orders, communicate about products and services, and improve our website. We do not sell or rent your data but may share it with third-party service providers to assist with payment processing and shipping or to comply with legal obligations. We take security seriously and implement measures to protect your information, though no method is entirely secure. You can manage your cookie preferences through your browser, and if you wish to access, correct, or delete your data, please contact us. Changes to this policy will be posted on our website with an updated effective date. For questions or concerns, please reach out to us at nextlvlstyle.company@gmail.com.

Effective Date: 8/24/2024

Terms of Service

Welcome to NLS. By accessing or using our website next-level-style-store.squarespace.com and purchasing our products, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use the Site. NLS reserves the right to modify these Terms of Service at any time, with changes effective when posted on the Site. You may need to create an account to make purchases or access certain features, and you are responsible for providing accurate information and keeping your account credentials confidential. We strive to provide accurate product descriptions and images but do not guarantee their completeness. Orders are subject to acceptance and availability, and you agree to pay the total amount, including taxes and shipping fees. Shipping times may vary, and we are not liable for delays caused by shipping carriers. Returns and exchanges are governed by our Return Policy. All content on the Site is owned by NLS or its licensors and protected by intellectual property laws. NLS is not liable for any indirect or consequential damages arising from your use of the Site or the purchase of products, with our liability limited to the amount you paid. You agree to indemnify NLS and its affiliates from any claims or damages arising from your use of the Site or violation of these Terms. These Terms are governed by the laws of Indiana, and any questions or concerns can be directed to nextlvlstyle.company@gmail.com.

Refund Policy

At NLS, we aim to ensure your satisfaction with our products. Please note that we do not accept returns. However, if you receive a damaged item, we will process a refund provided you contact us within 7 days of delivery. To request a refund for a damaged product, email our customer service team at nextlvlstyle.company@gmail.com with your order number, photos of the damage, and a description of the issue. Once we verify the damage, we will issue a refund to the original payment method. If your package is not delivered within the expected timeframe, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to locate the package and, if it is confirmed lost, assist with a resolution. For any questions or to request a refund, please reach out to us at nextlvlstyle.company@gmail.com. Please allow 7-10 business days for refunds to appear in your account.

Customer Support via Gmail

You can reach our customer support team via email at nextlvlstyle.company@gmail.com. We’re here to assist you with any questions or concerns you may have.

Customer Support via Website

You can reach our customer support team via website if you go to the contact tab.